What we like
- No fees and instant payments for e-wallet and crypto players
- Dedicated crypto casino game selection
- Instant response on live chat and quick to resolve complaints
What we don’t like
- Slower transaction times for Visa card and bank transfer payments
Website: http://www.bitstarz.com
Languages: Chinese, English, Japanese, Russian, Portuguese
Established: 2014
Licences: Curacao
Affiliate Program: BitStarz Casino Affiliates
Company: DAMA N.V. Casinos
Casino Type: Instant Play, Mobile, Live Casino, Crypto Casino
Editor’s View
From the moment you land on BitStarz Casino, it’s clear why it has won multiple awards in recent years. The online casino is well-organized, making it easy for users to explore new or popular games, check ongoing promotions, or contact chat support.
The clean, uncluttered design allows players to enjoy the latest games or tournaments from their desktop or mobile devices and become fully immersed in the games they love.
General Information about BitStarz Casino
If there’s one online casino that consistently receives high ratings from both players and experts, it’s BitStarz. At first glance, you’ll notice that BitStarz is accredited by several trusted entities in the casino industry, including us. They’ve won the coveted AskGamblers Award for Best Casino and Players’ Choice not just once, but twice. Additionally, we’ve recognized BitStarz with our prestigious AskGamblers Certificate of Trust.
In our expert BitStarz Casino review, we will delve deeper into why this gambling site has such a stellar reputation. Keep reading our casino review for detailed information about their payments, games, support, and more. Don’t forget to check out BitStarz player reviews and comments to see what fellow punters have to say about BitStarz online casino.
Payment Information and Options at BitStarz Casino
Wherever you’re playing from, once you’ve created a BitStarz Casino login, you can deposit, withdraw, and bet in your local currency using a payment option that suits you. As a BitStarz Casino real money player, you’re unlikely to have to compromise when it comes to payments. However, this casino does seem to favor e-wallet and crypto users.
BitStarz crypto casino is definitely the place to be. If you buy, bet, and breathe cryptocurrency, you’ll love playing here. You’ll have a wide range of options, zero fees, and virtually no delays when processing payments.
You won’t be charged any fees for depositing or withdrawing funds, regardless of your payment method.
Before your first withdrawal at BitStarz, you’ll need to complete their verification process as part of their licensing requirements. Crypto and e-wallet withdrawals are processed almost instantly, but it will take considerably longer to receive your winnings if you withdraw via debit card or bank transfer. Players often forget to account for the time it takes for the casino to approve the withdrawal, so keep that in mind when considering the speeds listed above.
If you want to switch from your Visa card to enjoy the additional benefits of paying with crypto, BitStarz even provides recommendations for where you can buy Bitcoin to get started.
Customer Support at BitStarz Casino
Customer support is another area where BitStarz excels. Although some loyal customers might recall a time when support was lacking, BitStarz has significantly improved its customer service, which is now available 24/7.
The easiest way to reach out is through the BitStarz live chat. You’ll initially interact with a chatbot for simple queries, but as soon as you type in a more complex question, you’ll be transferred to a real person.
All of the site’s customer support representatives have at least three years of casino experience, so you won’t be speaking to a novice who doesn’t know how to assist you.
When we tested their live chat, we received an instant response, and the ‘Support Hero’ was extremely helpful. The vast majority of players report similar positive experiences. BitStarz Casino’s stellar complaint history on AskGamblers is a testament to their excellent support. After they assist you, you can even tip your support agent, which you might be inclined to do if they provide you with a casino bonus!
Games at BitStarz Casino
BitStarz Casino boasts a fantastic, high-quality portfolio of casino games, thanks to its wide range of software providers and diverse game choices. Whether you’re a seasoned player or a newcomer with any budget, there’s something for everyone, from online slots to the BitStarz live casino.
In addition to the usual selection, there is a section dedicated to Bitcoin games, showcasing the titles you can actually play with cryptocurrency. While you can deposit in crypto, most games will require you to play in fiat currency.
Regular players probably have their favorite games bookmarked already. However, if you’re looking for a game you’ve just discovered in a forum, you can use the responsive search feature.
For those new to gaming and unsure where to start, you can easily browse by game type or provider, although it only allows you to select one provider at a time. Alternatively, and especially if you’re indecisive, you can use their random game generator. Supposedly, this feature picks a game based on your preferences, but we can’t confirm if it’s not just a gimmick.
BitStarz Casino’s Commitment to Responsible Gambling
BitStarz Casino is licensed and regulated in Curaçao, so you might not find as broad a set of responsible gambling tools as you would at a UKGC-licensed casino, for example. Some players have noted that the deposit pop-up may sometimes appear even when you still have funds in your account, although we didn’t experience this personally.
That said, BitStarz does offer several responsible gambling features. They take this aspect very seriously, as evidenced by the tools they provide.
If you feel you are exhibiting signs of problem gambling, BitStarz allows you to self-exclude from their casino. You can activate this option or get more information by contacting their support team.
They also provide assistance if you have a friend or family member experiencing problem gambling. Additional support options can be found in their ‘Play Safe’ section.
Final Verdict on BitStarz Casino
At the time of writing, BitStarz has several ongoing promotions for their players. You can grow your piggy bank and smash it with awarded hammers to claim the rewards inside, or participate in the cashback party where the casino aims to return $1,000,000 to their players!
BitStarz Casino consistently creates an engaging experience for its members, who have access to top-rated slots such as Legacy of Dead, Fruit Heaven, or Big Bass Bonanza, to name a few. The slots collection keeps growing as BitStarz adds new games as they emerge.
There’s no better place to become a VIP member than BitStarz. As a VIP player, you can enjoy better bonuses, unrestricted fast cashouts, exclusive access to the latest titles, and dedicated support from a VIP manager.
The multiple prestigious awards the casino has won in recent years, including AskGamblers’ Certificate of Trust and Best Casino Award, speak volumes about the quality of this casino.
